Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...
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Sample Spiel For Call Center Agent Download
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1Freeware
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2Voicent Call Center Manager 8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!$2,499.00 -
3BC Call Center 5.0
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include ...$47.50 -
4PrettyMay Call Center for Skype 4.2
PrettyMay Call Center for Skype is a 100% software-based call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension ... -
5Five9 Adapter for Salesforce 6.0
The Five9 Adapter for Salesforce provides robust call center features within the Salesforce application. Salesforce CRM is the leading on-demand CRM solution, used by sales service and support teams around the globe. This integration is based on the ...$99.00 -
6Call Center CRM 8.6.2
) in IVR application when they call in. Automatically display customer information to agents Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, ...Freeware -
7Terrasoft Call Center 2.8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...$2,490.00 -
8BroadWorks Call Center 17.0
The BroadWorks® Call Center application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ... -
9ErlangXLS 1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers ...Freeware -
10Centium Suite 2010 - CCS 2.2
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series). CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency ... -
11EasyErlang 2.5
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone call traffic, calculates how many customer ... -
12Call Centre Calculator 3.0
Call Center Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...$249.00 -
13Voicent CallCenterManager 8.3
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to: - Manage Agent Performance Quality - Easy call monitoring and recording, "whisper coaching" capability enables live-call agent ...$2.50 -
14Auto Dialer Pro3 3.7
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers ...$53.00 -
15Pacta CRM Phone Connector 3.1
Pacta Call Center SugarCRM Plug-in is a powerful CTI (Computer Telephony Integration) extension for SugarCRM. Program that registers phone calls and does many more things. Compability: Public Switched Telepfone Network lines (most european countries) ... -
16BestPhone3 1.8
BestPhone3 offers quality voice and low rate with variety solutions that suitable for all people from home service to enterprise and industrial service, offer Call center, home service, calling card, DID numbers over 50 countries. Convenient way to communicate ... -
17Mitan PhoneCalc 6.2
PhoneCalc is an advanced call-centre calculator, with all the standard call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models. The summary display shows all the important ... -
18System Center Integration Pack for
The Integration Pack for VMware vSphere is an add-on for System Center 2012 - Orchestrator that enables you to connect System Center 2012 - Orchestrator to your VMware vSphere server to automate actions in VMware vSphere to enable full management of ...Freeware -
19Message Center Plus 3.0
Launcher for Message Center Plus "which alerts you when conditions arise on your computer that require your attention" on IBM/Lenovo ThinkCentre desktops, Thinkpad notebooks and Value Line systems. Message Center Plus will periodically scan ...$1.00 -
20MCE LoveFilm 1.0
LoveFilm for Media Center allows you to control your rental list, watch trailers, and even watch online. All from your Media Center PC. MCE LoveFilm is completely free with a premium upgrade to gain access to additional features.it would be great to ...Freeware -
21BlackVox Playback 3.8
BlackVoxis a voice recording solution designed for call centres, public safety services, telephone answering companies, financial institutions, among others. BlackVox systems can record analog, digital, and VoIP phones and radio channels. For customers ... -
22Sluice Call 1.0
Download SluiceCall & you never use VHF for call sluice . To replace a VHF transmitter with sluice France, call sluice in your boat, easy and speed . Essential for navigating Saône and Rhône . Language: EN FR NL DE$0.99 -
23In Out Board 1.20
In Out Board to help secretaries track employees for call transfers. Small application that works with most 32 bit versions of MS Windows. Requires WSOCK32.DLL.$25.00 -
24iReferent Light 3.02
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, ...$20.00 -
25rapidHELP 2.1
This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.Functional OverviewTransparent Data flowCustomer TicketsMultitasking supportIntegral Absence ManagerUniform ...